Blognotes.
Reports filed from oncall. The decisions, the SLOs we got wrong, the nights we got back. One dispatch a fortnight, signed and dated, no product pitch.
Status pages should be boring.
On why a green status page is the most expensive feature you can ship.
The best status page is the one nobody bookmarks. We learned that the hard way, after eighteen months of designing one that customers checked twice a week. Sixteen dots, sixteen labels, one timestamp — and forty people in three timezones agreeing to be the first to know if anything flips.
R
@ren
10:14
